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Refund Policy

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At Skin House, we prioritise the safety and satisfaction of our clients. We strive to provide high-quality treatments in a safe environment, and we take all necessary measures to ensure your experience with us is positive. Please read the following refund policy carefully before agreeing to any treatments:

  1. All treatments offered at Skin House are optional. When you choose to undergo a treatment, you accept responsibility for your decision and acknowledge that you have been fully informed about the treatment, including any potential side effects.

  2. Clients are responsible for understanding the potential risks and benefits associated with the treatments they receive. Our staff will provide you with information and guidance during the consultation process, but ultimately, the decision to undergo a treatment is yours.

  3. Skin House ensures that all treatments are carried out by trained professionals using high-quality equipment. We stay updated with the latest training and techniques to provide you with the best possible service.

  4. Refunds will not be provided under any circumstances in cases of adverse reactions where treatments have been administered in good faith. While we take every precaution to minimise risks, some reactions may occur due to individual sensitivities or unforeseen factors.

  5. It is essential for clients to adhere to the aftercare instructions provided by our staff following a treatment. Failure to follow these instructions may affect the outcome of the treatment, and in such cases, refunds will not be provided.

  6. If you have any concerns or questions about a treatment or its potential side effects, please don’t hesitate to discuss them with our staff during the consultation process. Your comfort and safety are our top priorities.

By agreeing to undergo a treatment at Skin House, you acknowledge that you have read and understood our refund policy. If you have any further questions or require clarification, please feel free to contact us. We are here to ensure that your experience with us is positive and satisfying.


If you have any questions concerning our return policy, please contact us at: [email protected]

What people say about us

All reviews have been collected regularly from Google.

5 Stars on Google

What people say about us

All reviews have been collected regularly
from Google and Trustpilot.

5 Stars on Google
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Our Address

640 Hitchin Rd, Stopsley, Luton LU2 7UG